How we ship your packages
Packages with items that are in stock are generally dispatched within 3 workdays after payment. They are shipped via UPS or PostNL with tracking information and you have to sign for delivery. If the ordered item has to be produced, we will send your package as soon as the item is back from production. Production time at this moment is aprox. 6 - 10 weeks, dus to the Covid-19 situation.
Our shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Estimated shipping costs are:
- Shipping within the Netherlands: € 7.50
- Shipping within the EU: € 12.50
- Shipping within Europe outside the EU: € 30.00
- Shipping to North America: € 35.00
- Shipping to Asia: € 75.00
Exact shipping cost will be calculated upon checkout according to your shipping address.
If you want to return an item, please send the package with insurance or with signing for delivery and e-mail us the track and trace code at firstname.lastname@example.org. Please fill out the return form and unclude this in your package. (the return form you will find in your package).
Off course we will answer all your questions you have about delivery or returns. Please do not hesitate to contact us.
ADDRESS FOR RETURNS:
Peter Domenie Modevormgeving