Packages with items that are in stock are generally dispatched within 2 workdays after receipt of payment and are shipped via UPS with tracking and drop-off with signature. If the ordered item must be produced, we will send your package as soon as the item is in our shop. We will let you know when this is the case.
Our shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Our boxes are amply sized and your items are well-protected.
If you want to return your order, please send the package with insurance or with sign on delivery. Doing so will ensure that the items will be returned safely to us. Please inform us at firstname.lastname@example.org if you are returning items to us. Thank you.
If we have received the returned items in an unworn and new condition, we will reimburse you the total cost of your order. We do not reimburse the cost of the return shipping.